As you know, the company created an extremely challenging situation when they discontinued TWU Voluntary Benefits payroll deduction. Due to payroll’s best estimate on processing time, we were given a suggested two payroll cycle window before Jetnet (for 1/1/20) would execute the payroll deduction change.
Unfortunately, in some cases, the deduction occurred more quickly than payroll had expected, causing an early payment to take place.
There are two options members can choose, if an early payment transpired. The first is to do nothing and allow your account to be one payment ahead. By doing this, it would give you a “one payment buffer” in the event there is a lapse of future payment . The second option is to manually skip a payment. To do this, you would go through the direct deposit process again, first by reducing the amount of deduction from the early payment to zero and then once that paycheck is processed, you will go back in and reinstate the direct deposit withdrawal amount again, to ensure future premium payments are once again deducted.
We thank you in advance for your patience as we work are working through this transition.