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Union Benefits Planners Action for 2022!
UBP is consolidating the TWU Local-Sponsored voluntary benefits direct deposit process!
Beginning December 29, 2021—January 10, 2022...
- Members who currently have active, TWU Local- sponsored LTD, listed as “Bancorp” (on paystub), please skip to #2 below. Members who do NOT have LTD deducted through “Bancorp,” but have TWU local- sponsored Hartford STD or Lincoln Term Life (listed as “Flushing” or “Empire” on paystub), or who elected any NEW benefits during 2022 Open Enrollment, must create a new “Bancorp" direct deposit account via JetNet, during the 12/29/21-1/10/22 time frame.
- Members who currently have active, TWU Local- sponsored LTD, listed as “Bancorp” (on paystub) , will need to update your premium total amount to include any existing TWU Local-sponsored Hartford STD or Lincoln Term Life, and any NEWLY elected benefits to your existing direct deposit window on JetNet.
- If you do NOT have existing TWU Local- sponsored benefits, but elected new benefits, you will have to create a NEW direct deposit window via JetNet. This new total will include all Hartford Disability, Lincoln Term Life, Boston Mutual Whole Life or Norton Lifelock360). This is your opportunity to have ALL your UBP TWU Local-sponsored benefits through one direct deposit window. Instructions for this will be provided by PIEDMONT, the administrator for all UBP TWU local- sponsored benefits PLEASE NOTE: This is a one-time change that will not need to be repeated annually.
Please remember to update your cell phone & email via the TWU Union Benefits Site website. https://www.twuaaunionbenefits.com/ . You will get information for direct deposit and amounts by Email, Text and on website for Bancorp deposit.
Members with benefits other than listed above, please contact NGP by clicking here or call 800-344-9016. If no action is taken Members with ONLY Lincoln Term Life and/or Hartford STD will have their deductions rejected and returned to the company. Members with Lincoln Term Life and/or Hartford STD IN ADDITION to active Aflac plans or Lincoln Accident/CI benefits will ALL be remitted to Aflac or Lincoln Accident/CI, even if the member intended to pay for Hartford STD and Lincoln Term Life, due to Paylogix’s inability to process refunds. Refunds will be issued directly from Continental/Aflac or Lincoln Voluntary Division. Members with Aflac, Lincoln Accident and Lincoln Critical incident will remain on “Flushing” or “Empire” direct deposit. Instructions on direct deposit will be posted soon.
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TWU VOL BENEFITS WEBSITE CLICK ON LINK:
http://twuaaunionbenefits.com
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NGP
For Supplemental Benefits Thru ( NGP ) National Group Protection Contract:
PHONE : 800 344-9016
Email: Service@ngp-ins.com
Website: https://www.ngp-ins.com
Click on PDF for Brochure / Info :TWU-IAM Brochure2020 vFinal.pdf
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UBP:
TWU Benefits inquiries , please contact: Union Benefit Planners :
Customer Service - Phone: 866-386-6060
For all TWU sponsored Voluntary Benefits inquiries regarding Billing, Benefit questions
(except Disability ), Beneficiary changes and claim forms please contact ATD
Customer Service : Phone: 888-602-6628
For questions about your current Hartford TWU Disability policy for LTD Billing Questions
Call Piedmont ( Bancorp ) :
866 254-5245
For STD & Lincoln Term Life Billing inquiries ( Empire Bank ) , Beneficiary changes ,
Term life Claimes and all claims escalations
Email : info@unionbenefitplanners.com
For Hartford STD Telephonic Claims : 866 266-5491
*CLICK ON PDFs For CLAIM FORMS.
Hartford STD enrollment forms email to: ubp@theenrollmentsolution.com
Hartford STD Enrollment Form_2021-2 NEW.pdf
Payroll Authorization Form 2021 -PDF 1.pdf
Hartford Short Term Disability Claim by Phone Instructions.pdf
TWU STD Highlights .PDF
DIRECT DEPOSIT FLOW CHART_2020.pdf
Hartford LTD Claim Form 2017.pdf
TWU LTD BENEFIT HIGHLIGHTS.pdf
FOR SOCIAL SECURITY OR MEDICARE QUESTIONS CLICK ON LINKS :
• www.socialsecurity.gov • Medicare.gov
FOR AMERICAN AIRLINES BENEFITS CLICK ON LINK : my.aa.com »
AMERICAN AIRLINES FAMILY FUND :
The American Airlines Family Fund is a public, nonprofit charitable organization established to
provide emergency assistance to American employees through one-time grants of no more than $2,500.
The Family Fund operates primarily through donations from employees.
In times of disaster, the Family Fund may also provide funding to national or international organizations
to support relief efforts in communities where our employees live and work.
All active and retired employees of American Airlines and its wholly owned subsidiaries are eligible
to apply for a grant. CLICK ON LINK BELOW FOR ADDITIONAL INFORMATION.
https://www.aafamilyfund.org/index.html
LINK: Survivor Guide Active
(SURVIVOR BENEFITS INFO GUIDE FOR ACTIVE EMPLOYEES REFERENCE ONLY )
Essential Documents & Emergency Information.pdf
Download:
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